Apple Configurator, Apple Business Manager, and MDM: How they work together

Most small and mid-size businesses with Apple devices have at least heard of mobile device management (MDM) and may have encountered Apple Business Manager (ABM) during onboarding. However, understanding how MDM, ABM, and Apple’s other management tools work together is less common. This guide explains what each tool does, where its capabilities end, and how […]

The security risk hiding in your browser’s extension bar

Most businesses carefully manage which software gets installed on company computers. Fewer apply the same discipline to browser extensions, even though extensions often carry permissions that rival those of traditional installed applications. The Cybersecurity and Infrastructure Security Agency’s (CISA) guidance on web browser security calls out extensions specifically as a source of elevated risk. This […]

Don’t hand off your old Android without doing these six things first

A factory reset sounds final, but it often isn’t. Without the right preparation, data on an old Android device can be recovered using freely available tools, putting personal and business information at risk long after the device changes hands. These steps close that gap. Step 1: Back up everything you want to keep Before touching […]

The business case for regular technology reviews — and what they actually cover

Most small and mid-size businesses invest in technology as needs arise rather than as part of a long-term plan. That reactive approach tends to produce an IT environment that works on a day-to-day basis but gradually accumulates inefficiencies, security gaps, and missed opportunities. A technology business review replaces guesswork with a clear picture of where […]

Managing Apple devices at work: A practical guide to ABM, MDM, and managed accounts

If your organization has added Macs, iPhones, or iPads to its device fleet in the last few years, you’ve likely encountered Apple’s identity and device management ecosystem — and possibly found it more complicated than expected. Apple Business Manager (ABM), managed Apple Accounts, mobile device management (MDM), and Platform SSO all play distinct roles. Getting […]

Thin and zero clients: The smart way to slash IT expenses

If you’re looking for ways to reduce IT costs, purchasing high-end computers is not the right strategy. These devices come with a hefty price tag and require frequent upgrades, leading to increased hardware expenses. Thin and zero clients offer a more cost-effective solution by offloading computing processes to centralized servers. What are thin and zero […]

BYOD tips to improve security

Lax bring your own device (BYOD) policies are a growing concern for businesses. If you’re not managing your organization’s BYOD policy properly, it can pose a host of security risks to your company. Below are some of the inherent security risks of BYOD. Loss or theft of devices – Employees often bring their personal devices […]

Cisco utilizes AI and Machine Learning

IT systems are becoming increasingly complex to manage, so much so that humans alone can no longer make sense of them. As such, there is a growing demand for technologies that can help simplify and automate business IT. According to Cisco, the inception of artificial intelligence (AI) and machine learning has accelerated that ability even […]