Unified Communication

If you are looking for exceptional unified communications features and performance, consider Fonality voice products, which support a variety of functions, performance and service requirements.

Integrated Call Management and Collaboration

• Drag and Drop Call Handling - Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
• Voicemail Management & Transcription - Access voicemail via phone, email, SMS or the desktop.  Manage, store, and even read your voicemail messages.
• Personalized Call Routing – With Find Me/Follow Me, you’ll never miss another important call.  Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
• Built-in Presence and Chat – See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.
• Click-to-Dial - A browser-based plug-in for web browsers that turns phone numbers on a webpage into hyperlinks that when clicked on, dials that phone number on your Fonality telephone.

RCI is a certified partner of Fonality. All of our equipment is backed by our Warranty services. Our manufacturer-certified engineers can help you troubleshoot any issue, including network related through our IT Services Team.