7 Cloud computing trends shaping 2024 business success

2024 promises a thrilling ride in the cloud computing world. Prepare for a surge in edge computing, where data analysis happens closer to its source, like smart wearables or self-driving cars. AI as a service will democratize powerful intelligence, letting businesses of all sizes leverage its magic. Here are some of the biggest cloud computing […]

Here’s how AI boosts eCommerce businesses’ sales

eCommerce has steadily increased in popularity over the past few years, as more shoppers are opting for online rather than in-store shopping. However, 2023 could potentially be a tipping point for this industry because more retailers are adopting artificial information (AI) technology to enhance operations and boost sales. eCommerce business owners and those who are […]

How AI-powered VoIP is changing the game for businesses

The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you’re not already using an AI-powered VoIP system in your business, you’re missing out on a lot of […]

What are the benefits of AI to eCommerce businesses?

eCommerce sales in the United States are projected to surpass $740 billion by 2023. To keep pace with the increase in digital sales over the next year, more and more e-tailers are investing in technologies that will help them streamline processes and serve customers better. One of these technologies is artificial intelligence (AI), which brings […]

How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. As telecommunications continue to play a big part in running most business operations, AI developers are also introducing advances in […]

AI is a boon for eCommerce

Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with a business will occur via machine learning programs. eCommerce businesses are among those that will benefit greatly from the use […]

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]

Office 365 updates to make your life easier

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

Can AI enhance your e-commerce business?

Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs. So if your organization has an e-commerce component, […]