HIPAA Compliance and Security Risk Assessments

The Health Insurance Portability and Accountability Act (HIPAA) protects the privacy of protected health information (PHI) and grants patients certain rights to their data. Similar to the HITECH Act, HIPAA applies to covered entities and business associates.

Having core policies and procedures in place is a critical part of compliance and creates a framework for effectively protecting patient information. RCI Health follows the industry best practices for HIPAA compliance, as well as the Office for Civil Rights' current enforcement guidelines.

Managed Solutions

RCI Health advises on internal investigations concerning privacy, security, and code of conduct allegations. We also assist with identifying process failures or systemic root cause problems and provide recommendations for improvement. Additionally, we liaise with business associates on any HIPAA-related matter.

We can also develop long-term strategies to ensure that your present infrastructure and features are scalable enough to meet your growing needs. Furthermore, our innovative and effective solutions enable your physicians, caregivers, and staff to prioritize patient care even when they are out of the office.

Referral and Order Management Solutions

An automated workflow streamlines the patient intake process and mitigates lost productivity caused by fax, paper, and labor-intensive manual processes. Whether you're receiving referrals via fax, phone, direct, EHR, or web-based systems, RCI’s solutions allow you to easily verify eligibility, benefits, and any required documents.

With our solutions, you can exercise greater administrative oversight and control over procedure scheduling and turnaround times. It also eliminates revenue leakage from lost or illegible orders by automatically identifying them, assigning them to a work queue for the intake coordinator, and sending them to the appointment queue.

Patient Experience Management Tools

RCI's patient management tools integrate with your existing patient information system. Our patient tracking tool provides real-time patient status and enables administrators to centrally monitor multiple areas across a single or multi-facility campus. Furthermore, clinical staff can be notified of arrivals and registration and different departments can communicate effortlessly.

You can also measure registration times, clinical wait times, and clinical throughput times. These statistics can be extracted through the reports library, enabling managers to make informed decisions for improving efficiency, reducing patient wait times, and enhancing patient satisfaction.

Assisted Living and Long Term Care Solutions

Most assisted living and long term healthcare facilities remain paper- or Excel-based. This is because they have smaller profit margins, lack IT support, and have less capacity to manage an in-house software solution. These make them perfect candidates for a scalable and cost-effective cloud-based EHR management solution.

RCI’s Assisted Living and Long Term Care Solutions offer capabilities required by existing and potential ALF customers. Using cutting-edge technology and tools, along with ALF operators' expertise in functional specs and usability, the RCI eData team has developed a user-friendly solution capable of eliminating the barriers to improved healthcare and affordability.

Our solutions allow you to lower overheads by saving time and resources spent on document handling and audit preparations. We can also help you reduce the time wasted on data entry and can create audit-ready documentation — without an in-house IT department.