Service...
The vital force in business life is the honest desire to serve…It spells a life worth living and in business, clean success.”
- George Eberhard

… Success  

 

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Maintenance

Our flexible service contracts are customized to fit your needs.

Each maintenance plan is unique, with a tailored service level agreement.  Regularly-scheduled site visits assure that your equipment is properly maintained to avert costly failures.  As your backup, we can also proactively schedule tests on your network, servers, and other equipment to ensure everything is performing efficiently.  Should a problem occur, we have the systems and relationships in place to repair it quickly and, maintain data integrity. 

Get the support and service you need.

Our service contracts are customized to fit your specific needs, providing you with support and guaranteed onsite response within a specified time frame.  Our maintenance plans include:

Standard  Plan. For small businesses that have the resources to handle most maintenance-critical components internally, but want a company available to recover or assist in network maintenance.  Includes standard, guaranteed response times and a monthly site visit by one of our engineers to ensure your network is operating properly.

Premium Plan.  For companies that have occasional network problems, require assistance with periodic maintenance, or do not possess internal resources to handle unexpected hardware and O/S failures. This plan includes a weekly site visit by one of our engineers to ensure proper network performance.

Comprehensive Plan.  For companies that do not have the internal means to maintain their network or wish to outsource this function completely.  Includes guaranteed response times tailored to your specific needs, and a weekly visit by one of our engineers to ensure your network is operating properly.